Shipping policy
Order Processing
Orders are processed within 1–3 business days after payment. You'll receive a confirmation email with tracking once your order ships.
Shipping Times
Estimated delivery is 7–15 business days for most U.S. orders. Some items ship from overseas warehouses and may take up to 2–3 weeks.
Tracking
A tracking number is emailed to you as soon as your order ships. Please allow a few days for tracking to begin updating.
Shipping Cost
We offer free standard shipping on all orders.
Delays
Occasionally delivery may take longer due to customs, high demand, or carrier delays. If your order hasn't arrived within 30 days, contact us at vaultmedia.central@gmail.com and we'll make it right.
Address Accuracy
Please double-check your shipping address at checkout. We can't be responsible for orders sent to an incorrectly entered address, but reach out right away and we'll do our best to help.